Y’all, I’m Gaby
I’m a former ESL Instructor turned UX Designer determined to make useful design solutions for all communities. I strive to create strategic digital products and experiences that are impactful, and simple to use.
I’m especially passionate about Accessibility, Inclusive UX Research, Service Design and the power of language! Currently a Senior Design Consultant at CapTech Consulting in Richmond, VA.
With a degree in Marketing & Leadership, and a curiosity in tech, I pursued my Master’s degree in Experience Design from VCU Brandcenter.
Current Obsessions:
writing letters & sending snail mail
basketball (working on that 3 pointer)
woodshop + bookmaking
hiking / fly-fishing / water aerobics
EXPERIENCE
CapTech Consulting
Senior Interaction Designer/Senior Consultant
August 2023 – Present
CapTech Consulting
Interaction Designer/ Consultant
June 2021– August 2023
Emerson Collective
Visual Design Intern
May 2020 – Aug 2020
VCU - Graduate Studies
Design Grad Assistant
August 2019 – May 2021
PRESS & PUBLICATIONS
Speak Their Language: Why Multilingualism Matters for the Customer Experience Podcast Episode
September 2024
CapTech Employees Launch New Employee Resource Group “Juntos” to Foster Representation and Support
April 2024
Accessibility Considerations for Authentication Experiences
March 2024
Designing Telehealth for First-Generation Immigrants
March 2021
SKILLS
Design
Accessibility Design · Animation · Branding & Advertising · Conversation Design · Design Thinking · Digital & Physical Prototyping · Journey Mapping · Motion Design · Project Management · Secondary Research · Stakeholder Interviews · Usability Testing · User Flows · UX/UI Design · UX Research · UX Writing · Video Editing · Visual Design · Wireframing · WCAG Accessibility Analysis
Tools
Adobe Creative Cloud (After Effects, Photoshop, Illustrator, InDesign) · ChatFuel · Cinema 4D · Figma · Final Cut Pro · HTML/CSS · InVision · Jira · Miro · Sketch
FEEDBACK FROM COLLEAGUES
Overall, Gaby is an incredible asset to the team. She has excellent attention to detail and gets things done quickly. Due to the confusion on the client side, it’s caused a lot of additional work, pushing deadlines to be even tighter and in turn created an even tougher environment.
Gaby really stood out to me as someone who has a lot of grit and grace. She handled the situations thrown at her like a seasoned pro. She dealt with a lot of high-stress situations for example, having to present in Design Review very soon after arriving. She was able to do this with a lot of confidence. She's also very coachable and has a healthy, growth mindset. She takes feedback very well and uses it to grow. Keep up the awesome work Gaby!
- Manager, Copywriter
I had the pleasure of working alongside Gaby for a short project with this client. We were tasked with designing their mobile experience and Gaby was able to jump right in and deliver quality from the start.
Gaby demonstrated a strong grasp of client requirements and made sure to always ask relevant questions while providing sound recommendations that were reflected in her designs.
Her dynamic approach is extremely valuable in creating connections both among the CapTech team as well as with the client.
Gaby’s communication and presentation skills allowed her to demonstrate the work we do to the client in a thoughtful, clean, and concise way. This also created an environment conducive to sharing work and receiving timely feedback to make deadlines.
I really enjoyed my time working with Gaby and hope we can work together again in the future, she was an indispensable member of our team!
- Product Design Partner